Customer Service

If you need any assistance with your order please email us at sales at Our customer service representatives will be able to help you in the fastest most efficiently way through email. If you are unhappy we are unhappy! Let us know any questions, concerns or comments and we will address them.

Return Policy

If for any reason you are unhappy with your order please return it to us and receive a full refund or exchange.

Return address:

NWL Distributing
Receiving Department
807 Airport Access Rd., Unit D
Traverse City, MI 49686

We strive to have the best shipping and customer service in the industry. On weekdays, orders placed before 1PM EST are most likely to ship out the same day. Items are usually shipped by the United States Postal Service 2-3 day mail.

Privacy Policy
Your privacy is important to us. We do not share any personal information collected about you on our website such as name,email,phone number, address with third parties.

We may at times use the Remarketing method of advertising, and these details apply to that:

• Third party vendors, including Google, show your ads on sites on the internet.

• Third party vendors, including Google, use cookies to serve ads based on a user's prior visits to your website.

• Users may opt out of Google's use of cookies by visiting the Google advertising opt-out page.

• We may at times also use Remarketing Dynamic Ads, uses the Teracent cookie and that users may opt out of the Teracent cookie by visiting the Teracent opt-out page and you can opt out of DoubleClick's use of cookies by visiting the DoubleClick opt-out page.

• You can also opt out of all Remarketing advertising at the Network Advertising Initiative Opt Out Form.